貨物郵寄方式及運費︰
Shipping method and fare :
– 香港 Hong Kong –
免運費
Free Shipping
郵寄方式︰順豐速遞 / ✽門市自取
Mailing method: SF Express / ✽Pick up in store
✽貨品到店後門市同事將聯絡顧客安排取貨
✽After the goods arrive at the store, we will contact the customer to arrange a pickup
– 澳門 Macau –
免運費
Free Shipping
郵寄方式︰順豐速遞
Mailing method: SF Express
– 中國 China –
免運費 (✽不包括關稅)
Free Shipping (✽Not Include Tariff )
✽由於地域關係，部份寄往中國之商品需收取關稅。
✽Due to different area, some goods sent to China will cost tariff.
✽由於郵政問題，所有寄往中國之訂單均需提供購買者之身分證副本以便通關。
✽Due to the postal issues, all orders sent to China must provide a copy of the purchaser’s identity card for customs clearance.
郵寄方式︰順豐速遞
Mailing method: SF Express
– 台灣 Taiwan –
免運費 (✽不包括關稅)
Free Shipping (✽Not Include Tariff )
✽由於郵政問題，所有寄往台灣之訂單均需提供購買者之身分證副本以便通關。
✽Due to the postal issues, all orders sent to Taiwan must provide a copy of the purchaser’s identity card for customs clearance.
郵寄方式︰順豐速遞 / Ems速遞
Mailing method: SF Express / Ems express
– 馬來西亞 Malaysia –
免運費 (✽不包括關稅)
Free Shipping (✽Not Include Tariff )
✽由於郵政問題，所有寄往馬來西亞之訂單均需提供購買者之身分證副本以便通關。
✽Due to the postal issues, all orders sent to Malaysia must provide a copy of the purchaser’s identity card for customs clearance.
郵寄方式︰Ems速遞
Mailing method: Ems express
– 新加坡 Singapore –
免運費 (✽不包括關稅)
Free Shipping (✽Not Include Tariff )
✽由於郵政問題，所有寄往新加坡之訂單均需提供購買者之身分證副本以便通關。
✽Due to the postal issues, all orders sent to Singapore must provide a copy of the purchaser’s identity card for customs clearance.
郵寄方式︰Ems速遞
Mailing method: Ems express
– 泰國 Thailand –
免運費 (✽不包括關稅)
Free Shipping (✽Not Include Tariff )
✽由於郵政問題，所有寄往泰國之訂單均需提供購買者之身分證副本以便通關。
✽Due to the postal issues, all orders sent to Thailand must provide a copy of the purchaser’s identity card for customs clearance.
郵寄方式︰Ems速遞
Mailing method: Ems express
– 加拿大 Canada –
購物滿 HKD 4000 免運費 (✽不包括關稅)
Free shipping for purchases over HKD 4000 (✽Not Include Tariff)
購物 HKD 4000 以下統一基本運費為HKD 250 (✽不包括關稅或偏遠地區額外收費)
HKD 250 shipping fee for purchases below HKD 4000 (✽Not Include Tariff and will cost extra charges for remote areas)
郵寄方式︰Ems速遞
Mailing method: Ems express
– 美國 United States –
購物滿 HKD 4000 免運費 (✽不包括關稅)
Free shipping for purchases over HKD 4000 (✽Not Include Tariff)
購物 HKD 4000 以下統一基本運費為HKD 250 (✽不包括關稅或偏遠地區額外收費)
HKD 250 shipping fee for purchases below HKD 4000 (✽Not Include Tariff and will cost extra charges for remote areas)
郵寄方式︰Ems速遞
Mailing method: Ems express
– 澳洲 Australia –
購物滿 HKD 3000 免運費 (✽不包括關稅)
Free shipping for purchases over HKD 3000 (✽Not Include Tariff)
購物 HKD 3000 以下統一基本運費為HKD 250 (✽不包括關稅或偏遠地區額外收費)
HKD 250 shipping fee for purchases below HKD 3000 (✽Not Include Tariff and will cost extra charges for remote areas)
郵寄方式︰Ems速遞
Mailing method: Ems express
– 其他地區 Other Districts –
暫不提供郵寄服務
Not available
發貨時間︰
Time for delivery:
- 本網站會於閣下完成付款後處理閣下的訂單，貨物一般會於下單後 2-5 個工作天內寄出，並以電郵通知。
We will process your order after you have completed the payment. The goods will generally be sent out
within 2-5 working days after the order is placed and notified by email.
- 於公眾假期或優惠活動期間的送貨時間或會延長。
The delivery time may be extended during public holidays or promotional activities. - 請確保閣下所提供的地址及個人資料準確無誤。如有錯誤或缺漏，我們將與閣下聯繫以補充相關資料，發貨或會因此延誤。
Please ensure that the address and personal information provided by you are accurate. If there are errors or omissions,
we will contact you to supplement the relevant information, and the shipment may be delayed. - 銀行的付款審查﹑海關清關及惡劣天氣也會影響送貨所需的時間。
Payment review by banks, customs clearance and bad weather will also affect the time required for delivery.
進口關稅︰
Import tariffs︰
是否收取進口關稅會根據地域而有所不同，訂單內有可能需要繳交額外稅項。一經下單，即使退貨此筆關稅亦將無法獲得退款。
The charge of the import tariffs will vary depending on the region, and additional taxes may be required in the order.
Once the order is placed, even if this tariff is returned, no refund will be obtained.
海關及進口限制︰
Customs and import restrictions:
海關可能要求閣下提供額外文件和相應時間進行清關，發貨速度或因此而延誤。對於進口商品的限制，請自行與當地海關查詢。我們將不會對任何無法清關的商品負上任何責任。
The customs may require you to provide additional documents and corresponding time for customs clearance,
and the delivery time may be delayed due to this. For restrictions on imported goods, please check with your local customs.
We will not be responsible for any goods that cannot be cleared.
✽除香港以外，其他國家及地區可能對眼鏡/太陽眼鏡以外的產品有寄運限制，建議下單購買前先與我們聯絡。
✽Except for Hong Kong, other countries and regions may have shipping restrictions on different goods. It is recommended to contact us before placing an order.
有關海外交易費用︰
Overseas transaction fees:
信用卡發卡銀行或會向您收取海外交易手續費，金額和條款由銀行制定。有關海外交易的手續費事宜，請向您的發卡銀行查詢。
The credit card issuing bank may charge you an overseas transaction fee. The amount and terms are set by the bank.
Please check the fees for overseas transactions with your card issuing bank.
退貨政策︰
Return policy︰
- 本店不設退貨。
We do not accept returns. - 如閣下在 http://www.reddot-optic.com/ 上購物，並發現有收到錯誤商品、瑕疵商品或發現包裹不完整，請在七日內以電郵至 info@reddot-optic.com 或致電 +852 2511 4220 與客戶服務部聯絡。並提供您的訂單號碼、商品照片及其他相關詳情，我們將竭誠為您解決。
- Reddot Optic 門市只能提供換貨服務，並不能處理網上訂單之退款及退貨事宜。
Reddot Optic’s stores can only provide exchange services, but cannot process refunds and returns of online orders. - 所有要求退換的貨品，必須確保貨品在全新、完整無缺的狀態下連同原廠眼鏡盒、單據一併退回，我們有權不接受違規的商品。
All products that are required to be returned must be returned together perfectly with the original spectacle case and receipts.
We have the right not to accept products that violate the regulations. - 一經下單，即使退貨訂單內的關稅亦將無法獲得退款。
Once an order is placed, the customs duties will not be refunded even the order need to be return. - 退換貨包裹被簽收前，客人必須承擔責任。因此，我們建議您採用可靠又可追蹤的運輸服務。
The customer must assume responsibility before the return package is signed by us . Therefore, we recommend that the customer use reliable and traceable transportation services.
如有任何糾紛，Reddot Optic (Asia) Ltd. 將保留最終的決定權。
Reddot Optic (Asia) Ltd. reserves the right of any final decision.